Privacy Policy

Effective date: September 2026 | Last updated: September 2026

Codecraft Technologies Company Inc. respects the privacy of its website visitors, customers, users, prospective customers, and business contacts. This Privacy Policy explains what personal information we may collect, why we process it, how it may be used and disclosed, how it is protected, and the rights available to data subjects under applicable Philippine law, including Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations.

1. Scope

This Privacy Policy applies to personal information collected through codecraft.ph, as well as through inquiries, account registrations, purchases, subscriptions, support interactions, and Codecraft products where this policy is referenced. A specific Codecraft product may have an additional or supplementary privacy notice applicable to that product.

2. Information We May Collect

Identity information: name, job title, organization name.

Contact information: email address, phone number, business contact details.

Account information: username, account ID, account status, and account preferences.

Transaction information: product or service purchased, payment status, invoice or reference number, transaction amount, and transaction date. Codecraft does not store full payment-card numbers.

Technical information: IP address, browser and device type, timestamps, access logs, and security event records.

Usage information: pages visited on our website, product interactions, and referring pages.

Communications: inquiries submitted through our website, support tickets, emails, and feedback.

Organization or user data: where a Codecraft product is used by an organization, the nature of data processed within that product varies by product and is described in the applicable product documentation or agreement.

3. How Information Is Collected

We may collect personal information in the following ways:

Information you provide directly when creating an account, completing a purchase, submitting a form, contacting us by email or through our website, or engaging in support interactions
Information collected automatically through website technologies (such as server logs and cookies) when you visit our website
Information received from authorized third-party service providers in the ordinary course of providing our services
Information received through legitimate business interactions

4. Purposes of Processing

We may use collected personal information to:

Provide, deliver, and maintain our products and services
Create and manage customer accounts
Process transactions and payments
Provide customer support and respond to inquiries
Fulfill our contractual obligations
Improve and develop our products and services
Maintain the security of our systems and prevent fraud
Maintain required business records
Comply with legal and regulatory obligations
Communicate service-related information to customers
Conduct marketing activities where permitted by applicable law and, where required, with appropriate consent

5. Lawful Basis for Processing

Processing of personal information may rely on one or more of the following lawful criteria under the Data Privacy Act of 2012 and its Implementing Rules and Regulations: consent of the data subject; performance of or entry into a contract; compliance with a legal or regulatory obligation; protection of vital interests; legitimate interests pursued by Codecraft or a third party, where these are not overridden by the rights of the data subject; or other lawful criteria recognized under applicable Philippine data-protection law.

6. Payment Information

Payments may be processed by authorized third-party payment service providers such as PayMongo. Payment-card information submitted directly to a payment processor is handled under that provider’s own security and privacy framework. Codecraft may receive transaction identifiers, payment status, payment method information, and other limited transaction data necessary to complete and reconcile a purchase. Codecraft does not store full payment-card numbers.

7. Disclosure of Information

We may share personal information with the following categories of recipients, where reasonably necessary:

Payment processors: such as PayMongo, for the purpose of processing transactions
Hosting and cloud service providers: for the operation and maintenance of our website and systems
Email service providers: for the delivery of transactional and service communications
Analytics providers: for website analytics and performance monitoring
Technical contractors: who assist in the development and maintenance of our products
Professional advisers: including legal counsel and accountants, where necessary
Regulators and law enforcement agencies: where disclosure is required by law or by a lawful order

Third parties receive personal information only as reasonably necessary for the stated purpose and are subject to applicable confidentiality and data-protection obligations.

8. International or Cross-Border Processing

Some of our service providers may process personal information outside the Philippines. Where this occurs, Codecraft takes reasonable measures to ensure that personal information transferred or accessed abroad is protected in a manner consistent with applicable Philippine data-protection requirements.

9. Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal or regulatory requirements. Retention periods vary depending on the nature of the information and the applicable legal or regulatory context.

10. Security

Codecraft implements reasonable administrative, organizational, physical, and technical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, and loss. However, no information system is completely secure, and we cannot guarantee absolute security of personal information transmitted to or stored by our systems.

11. Cookies and Analytics

Our website may use necessary and analytics technologies, including cookies, to support website functionality and to understand how our website is used. You may be able to control certain cookies through your browser settings. Where a separate cookie notice applies, it will be made available on the relevant page.

12. Data Subject Rights

Under applicable Philippine data-protection law, including the Data Privacy Act of 2012, data subjects may have the following rights, subject to applicable legal limitations:

Right to be informed: to know how your personal information is collected, processed, and used
Right to access: to obtain a copy of personal information we hold about you
Right to object: to object to the processing of your personal information
Right to erasure or blocking: to request deletion or suspension of processing of personal information where there is no longer a lawful basis for retention
Right to rectification: to request correction of inaccurate personal information
Right to data portability: to receive personal information in a structured, commonly used format where applicable
Right to damages: to claim compensation for damages suffered as a result of inaccurate, incomplete, or unlawfully obtained personal information
Right to complain: to lodge a complaint with the National Privacy Commission

To exercise any of these rights, please contact us using the details in Section 17 below. Note that certain rights are subject to lawful limitations and may not apply in all circumstances.

13. Children

Codecraft’s commercial products and services are not intentionally directed to children. Unless a particular educational product expressly provides otherwise and appropriate safeguards and parental or guardian authority exist, we do not knowingly collect personal information from children.

14. Data Breaches

In the event of a personal data breach, Codecraft will assess and handle the incident in accordance with applicable legal requirements, including the notification obligations set out in the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

15. Third-Party Links

Our website may contain links to third-party websites and services. Codecraft is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party website you visit.

16. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be published on this page with an updated effective date. We encourage you to review this page periodically.

17. Contact and Privacy Requests

For privacy-related inquiries, requests to exercise data subject rights, or questions about this Privacy Policy, please contact us:

Company: Codecraft Technologies Company Inc.
Website: https://codecraft.ph
Email: inquire@codecraft.ph
Address: 30th Flr. RCBC Plaza, Tower 1, Ayala Ave, Makati City
Contact page: https://codecraft.ph/contact

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data-protection rights have been violated.

For additional information about our practices relating to transactions and refunds, please see our Return and Refund Policy and Terms and Conditions.